About us

GoAfricaMedia is an agency offering solutions in media consultancy, Business Consulting and Outsourcing Services. GoAfricaMedia was founded with the single-minded purpose of using technology to equip and enable businesses build efficiency, negate global distances, save time and increase bottom lines worldwide, GoAfricaMedia has earned its stripes with a decade of satisfying experiences.

We offer media solutions, which include translation, subtitling, video editing, voiceovers, audio editing, transcription among others. These services are tailored to meet the specific demands of various industries, maximizing their profitability by increasing productivity, re-engineering processes, improving quality and reducing delivery time.

Our Vision

We will be a partner of choice by providing value to enable our customer’s long-term sustainable growth.

Our Mission

We are committed to providing ongoing value to our customers. We leverage technology and implement best practices, to provide a range of high quality and cost-efficient Information Technology Solutions, from global locations enabling customers achieve their business goals.

Services

We provide a complete spectrum of media-related services to ensure total back office support and technology solutions to organizations and individuals. Our dedicated business units ensure consistent quality and productivity, while our multiple delivery centers minimize risk while leveraging local talent.

Our vast experience within the outsourcing services industry gives us the strategic advantage of being able to be flexible and open to varied models of delivery and operations.

Quality Assurance

Our quality assurance methods evaluate processes internally, based on a checklist of requirements defined by the customer.

Daily quality results are communicated and shared with the customer and all stake-holders via emails.

Customer Critical Performance Measures (CPMs) are parameters defined by our customers based on their measures of success. CPMs are identified upfront at the transition stage in conjunction with the customer and data available from the existing process.

There are also regular reviews of the process daily, weekly or monthly based on requirements.

  • Productivity
  • Critical Performance Measures
  • Overall Process Capability
  • Improvements
  • Hiring
  • Training
  • Feedback
  • Reporting

 

Business process outsourcing has established itself as a global mainstream strategy for business growth, and significant parts of a company’s business processes have been moved to remote locations, handled by third party players.

GoAfricaMedia provides the advantages of:

  • Increased Productivity
  • Cost Reduction
  • New Revenue Generation
  • Core Business Focus
  • Business Transformation

 

Our workforce comprises a variety of skilled individuals with extensive domain knowledge, from design graduates to postgraduate to multi-talented voice artistes. Our customers reap the benefits of our 99% success rate in project handling. Our team offer plug-and-play benefits with mitigated risk, accountability, transparency, creativity and a single point of contact.

Our Unique Value Proposition

Consolidated service offerings under one roof

The unique advantage of working with us lies in our ability to offer a wide spectrum of focused business outsourcing solutions. The organization of these services as independent profit centers ensures specialization and expertise.

This combination provides you the advantage of dealing with a highly qualified, skilled workforce without the inconvenience of dealing with multiple vendors and contact points.

Our vast experience in offering a range of services gives us the expertise to cater to a variety of different requirements. As you work with us, new possibilities will open up and you’ll discover that the scope is limitless – for new processes or innovations that add value to your customers, simplify procedures for your staff or reduce cost burdens for your partners.